Frequently Asked Questions

Shipping / Delivery

 
1. Do you ship internationally? How much is shipping? 
Yes we do ship everywhere and shipping is free if your order is over $70. Otherwise shipping in Unted states / Canada - $6.90, International - $7.90

 
 2. Where do you ship from?
Most of our items are shipped from United States. Our shop's currency is in USD though!


3. How long will it take to receive my order?
Order processing time takes 1-3 business days before shipment. Each item listed in our store has delivery times in description.

In most cases delivery time is -

USA
Canada International
5 - 7 days 10 - 14 days 10 - 28 days


You can Contact us or email info@cryptowardrobe.com if you have any questions

 

Payment 


1. What payment methods do you accept?
We accepts all major credit cards from VisaMastercardAmerican Express and Discover (linked to Paypal) and Bitcoin (bitpay).

No 'mailed cash' or bank transfers, etc. 

2. I am not from The United States and do not use their currency "USD". Do you accept my country's currency?

The default prices of our cases are in USD, but can be purchased from any country with any currency. Although you may see the price of our items in your currency, during checkout, the price will go back to USD numbers, so do not be alarmed by that! Your currency will simply convert to USD upon paying.

 

Sizing


1. What sizes are available for your clothing?

We offer different sizes for every piece of clothing. Each product should have their own measurements for you to compare yourself/a garment you have. If there are none, let us know by email info@cryptowardrobe.com and we can get you them!

 

Returns / Exchanges


1. I changed my mind. Can I cancel my order and get my money back please?

We do not issue refunds once the order is in the process of creation or shipped. However, if you contact us quickly after making the order, we can cancel your order and refund your money!


2. Can I return an item for a full refund?
Unfortunately, there are strictly no returns unless there are defects in the products. If there is, please inform us within a week of receiving. In that case, we would be happy to help find resolution for the issue!


3. Can I exchange an item for a larger or smaller size?
We do not do exchanges once the order is in the process of creation or shipped.
However, if you contact us quickly after making the order, we can change the size of an item.

If you have any more questions regarding returns / exchanges please take a look at detailed returns policy or get in touch with as - info@cryptowardrobe.com